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One day free trial | limited memberships available.

Can I trial the gym before I sign up?

Memberships
Access

Yes. We offer a day trial as part of the sign-up process so you can experience the space before committing.

Can I bring a friend with me?

Memberships
Access

If your friend is not a member, they can access the gym by signing up for a day trial.

How do I get access to the gym?

Memberships
Access

Access is managed through the Kisi app. Once you sign up, we’ll email you everything you need to get started, including setup instructions and a short walkthrough video.

How quickly can I use the gym?

Memberships
Access

Immediately. Sign up, download the Kisi app, log in, and use your phone to access the gym.

What are the hours of operation?

Memberships
Access

Members have 24/7 access to the gym.
Staff will be present; Mon - Friday 7am -6pm. Sat 7am -12pm

Are there any joining or cancellation fees?

Memberships

No. There are no joining fees or cancellation fees.

Are there any lock-in contracts?

Memberships

No. Our memberships are simple with weekly billing.

How does billing work?

Memberships

Memberships are billed weekly from the day you sign up. Your membership will automatically renew until cancelled.

How do I cancel my membership?

Memberships

You can cancel your membership at any time via the online member portal.

How do I change my payment method?

Memberships

You can update your payment details through the online portal.

When can I access the wellness area?

Wellness

You can access the sauna ice bath between these times:
Monday to Friday: 7am to 6pm
Saturday: 7am - 12pm

How much is the Sauna/Ice Bath

Wellness

The sauna and ice bath are free to use with any membership or gym entry. You just need to make a booking for the sauna through your member portal

How do I book the sauna and ice bath?

Wellness

The ice bath does not require a booking. Sauna sessions can be booked via the online portal in 30-minute sessions.

What equipment is available in the gym?

Facilities
Equipment

Our space is equipped with premium strength and conditioning equipment, functional training zones and cardio equipment.

Do you have showers and lockers

Facilities
Equipment

Yes. We have secure lockers, two showers, and a dedicated “get ready” area.

Is there parking available?

Facilities

Street parking is available beside and behind the gym. Sunshine Plaza carpark is located across the road, and the Park n Go building is nearby with the first hour free and $2 thereafter.

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